Almost every day, I see posts on Facebook groups for petlovers in Manila about their pets being lost. Honestly, this is one of the worst I would not wish to happen. That is why I decided to buy a dog fence on Shopee. This is my very first time and has no technical wealth in choosing a good quality dog fence. I just went to Shopee then did a little bit of search. The next thing I knew is I have already placed the order.
All of my orders from Shopee were received in good condition so when I received this, I was expecting the same thing so I threw the original packaging and the box! Little did I knew that this will be my biggest mistake!
The indoor dog fence on Shopee I ordered came in a package in a very good condition and there was a bow tie freebie that fits perfectly for my dog. While I was preparing to install it, it fell slightly. It cracked on the right side even before I finished installing it. Annoying! Take note: the bottom part was resting on the floor. It is close to the ground. For this product to crack, this means this is a disgusting lower quality than any average dog fence on Shopee!
I quickly sent them email via Shopee app. I got canned responses in formal Tagalog. This means the ones responding to me are not fellow Filipinos who can talk in conversational Tagalog! They respond so slow. I would even get a canned response that their agents are not yet available because their working hours is 9 am - 5 pm (for example) but when I checked the time when I sent message, it is 10 am!
The only thing I regret once again is that I wished I did not throw the original box where the product was kept inside. Shopee has an option for a limited timeframe from the day of receipt of the product that I can return it and be refunded full. Now this is not going to happen because the requirement is the product inside the original packaging.
To fellow furparents, please DO NOT buy this dog fence from Pet Diary Store. It is totally NOT worth it.
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